Support Board
Date/Time: Tue, 16 Sep 2025 14:10:27 +0000
Platform Connection
View Count: 535
| [2020-03-17 02:20:39] |
| User913160 - Posts: 8 |
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My platform continuously shows "waiting to reconnect" to the gain capital broker interface. What is the issue? I spoke with Gain Capital and they informed me that several other Sierra charts clients had the same issue. They reset their price sever and lost the connection with Sierra charts. What do I need to do to resolve it? Thanks
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| [2020-03-17 03:12:32] |
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Refer to this post: No data | Post: 211025 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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