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Date/Time: Tue, 16 Sep 2025 14:11:36 +0000



SPX500 data missing

View Count: 640

[2020-03-16 01:50:44]
Kinobe - Posts: 86
Hi
I am using Sierra Chart Real-Time and Historical Exchange Data Feed.

I like to follow SPX500 just for watching not for trading but on friday, some data missing (see picture attached).
I did Delete and download data, but same result...

1 - is it normal? (on SPY there were dat for these periods)
2 - can I use another ticker in order to watch SPX500 with Sierra Chart Real-Time and Historical Exchange Data Feed.

thanks
Date Time Of Last Edit: 2020-03-16 02:00:27
imageSPX500_13-3-2020.jpg / V - Attached On 2020-03-16 01:45:36 UTC - Size: 600.18 KB - 261 views
[2020-03-16 05:34:35]
Sierra Chart Engineering - Posts: 104368
This must have been an outage from FXCM where the data comes from. We cannot patch that data.

The only other symbol you can use is $INX and enable the S&P cash indices exchange to get the data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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