Support Board
Date/Time: Mon, 07 Jul 2025 13:03:36 +0000
Seeing gaps on charts?
View Count: 798
| [2020-03-11 00:55:45] |
| User690983 - Posts: 7 |
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Hi guys, a few of us are seeing gaps on ES today and the footprint (5t number bar) also stops updating for a while. I also see gaps on the range charts. Some co SC traders also seeing it but some other say no, so not sure if its related to which feed we are using or SC version. I assumed it was just gaps on the DOM but since some aren't seeing gaps, I'm not sure. Updated to latest SC and still seeing them. Any ideas? Attaching pics... Update: I think this might be related to low disk space, checking - please don't bother looking into it yet SC Date Time Of Last Edit: 2020-03-11 01:00:13
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 5tick range.PNG / V - Attached On 2020-03-11 00:53:39 UTC - Size: 2.49 KB - 222 views FP_gap.PNG / V - Attached On 2020-03-11 00:54:40 UTC - Size: 8.7 KB - 246 views |
| [2020-03-11 03:00:04] |
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If you continue to have a problem and it is not related to low disk space let us know and we will do a remote assistance session to look into this. There definitely should not be an issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-11 03:10:40] |
| User690983 - Posts: 7 |
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Thanks guys, not seeing issue since clearing up disk space. Cheers |
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