Support Board
Date/Time: Thu, 31 Oct 2024 23:48:42 +0000
wont connect to data feed
View Count: 501
[2020-03-04 21:35:48] |
scotte721 - Posts: 8 |
Reading Internal Order ID file. | 2020-03-04 13:33:46.520 Reading Trade Orders file. | 2020-03-04 13:33:46.736 Reading Trade Positions file. | 2020-03-04 13:33:46.736 Reading Account Balance file. | 2020-03-04 13:33:46.737 UDPListener (1396). Port 22904 | Listening on UDP port 22904. | 2020-03-04 13:33:46.781 Software version: 2040 64-bit | 2020-03-04 13:33:46.781 Enabled for: Sierra Chart Historical Data Service. | 2020-03-04 13:33:46.781 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-03-04 13:33:46.781 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-03-04 13:33:46.781 Current selected Data/Trading service: Rithmic Trading | 2020-03-04 13:33:46.781 Custom symbol settings values: disabled | 2020-03-04 13:33:46.781 Chart Update Interval: 500 | 2020-03-04 13:33:46.781 Intraday Data Storage Time Unit: 0 | 2020-03-04 13:33:46.781 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-03-04 13:33:46.781 2020-03-04 13:33:46 Local computer time | 2020-03-04 13:33:46.781 2020-03-04 21:33:46 Local computer time in UTC | 2020-03-04 13:33:46.782 2020-03-04 13:33:46 Local computer time in SC Time Zone | 2020-03-04 13:33:46.782 2020-03-04 21:33:45 Server time in UTC | 2020-03-04 13:33:46.782 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-03-04 13:33:46.782 Program path: C:\SierraChart\ | 2020-03-04 13:33:46.782 Data Files path: C:\SierraChart\Data\ | 2020-03-04 13:33:46.782 OS Version Number: 10.0 | 2020-03-04 13:33:46.782 Locale Setting: C | 2020-03-04 13:33:46.782 DLLs: EndedAuction_64.dll, JoboPinch_64.dll, LinearRegressionLocation_64.dll, PeriodLetterDrawing_64.dll, PrevReferences_64.dll, PriceTickDivergence_64.dll, ProfilePeriods_64.dll, ProfileValue_64.dll, ThirtyMinOpenHighlight_64.dll, UserContributedStudies_64.dll, VolumeComparison_64.dll, VolumeTickerComparison_64.dll, WeeklyPivot_64.dll | 2020-03-04 13:33:46.783 Created the DTC Protocol server. | 2020-03-04 13:33:46.827 DTC Protocol Server listening on port 11099. | 2020-03-04 13:33:46.830 Created the DTC Protocol historical data server. | 2020-03-04 13:33:46.830 HD Server Manager | Listening on port 11098 | 2020-03-04 13:33:46.834 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2020-03-04 13:33:46.835 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-03-04 13:33:46.914 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-03-04 13:33:47.089 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-03-04 13:33:47.089 Received 5 login tokens. | 2020-03-04 13:33:47.462 Symbol settings MD5 received. Request ID: 1. | 2020-03-04 13:33:47.708 Symbol settings are up-to-date for rithmic.trading. | 2020-03-04 13:33:47.708 Rithmic Trading | Port for executable: 64936 | 2020-03-04 13:33:52.601 Listening socket (124). Port 64936 | Closed. | 2020-03-04 13:33:52.601 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-03-04 13:33:52.603 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:64936. Current folder: C:\SierraChart\Rim | 2020-03-04 13:33:52.619 Rithmic Trading | Bridge process is running. | 2020-03-04 13:33:54.607 Rithmic Trading | Connecting to the server 127.0.0.1. Port 64936 | 2020-03-04 13:33:54.607 DTC Client socket (1) | Creating socket. | 2020-03-04 13:33:54.607 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-03-04 13:33:54.608 Rithmic Trading | Connected to server. | 2020-03-04 13:33:54.612 Rithmic Trading | Starting socket receive thread. | 2020-03-04 13:33:54.612 Rithmic Trading | Sending encoding request to server: Binary VLS | 2020-03-04 13:33:54.612 Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-03-04 13:33:54.615 Rithmic Trading | Sending logon request message. | 2020-03-04 13:33:54.615 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-03-04 13:33:54.617 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-03-04 13:33:54.620 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2020-03-04 13:33:54.620 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2020-03-04 13:33:55.323 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2020-03-04 13:33:55.393 Rithmic Trading | Received logon response. | 2020-03-04 13:33:55.393 Rithmic Trading | Server Name: DTC Bridge. | 2020-03-04 13:33:55.393 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2020-03-04 13:33:55.393 Rithmic Trading | Logon error received from server | 2020-03-04 13:33:55.393 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-03-04 13:33:55.393 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-03-04 13:33:55.393 DTC Client socket (1) | CloseSocket call. | 2020-03-04 13:33:55.421 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-03-04 13:33:55.421 Rithmic Trading | Disconnected. | 2020-03-04 13:33:55.421 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-03-04 13:33:55.421 File >> Disconnect selected. | 2020-03-04 13:33:56.368 DTC Client socket (0) | CloseSocket call. | 2020-03-04 13:33:56.368 Rithmic Trading | Disconnected. | 2020-03-04 13:33:56.368 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-03-04 13:33:57.674 DTC Client socket (1) | Closed. | 2020-03-04 13:33:57.674 |
[2020-03-05 09:13:01] |
Sierra Chart Engineering - Posts: 104368 |
Who is your futures broker? Are using Rithmic for live trading or simulated trading? We have discontinued support for Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-05 09:13:17
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