Support Board
Date/Time: Tue, 04 Nov 2025 14:03:33 +0000
Sierra charts issue connects to Rithmic but no data
View Count: 580
| [2020-02-14 01:56:28] |
| User839966 - Posts: 4 |
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Sierra charts issue connects to Rithmic but no data , confirmed with broker , account enabled and am connected to rithmic 01 but no data can you please check on your side thx
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| [2020-02-14 03:30:05] |
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This issue is now resolved assuming it is related to Symbol Settings. If you are missing symbols in File >> Find Symbol follow the procedure below: Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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