Support Board
Date/Time: Tue, 04 Nov 2025 14:03:35 +0000
No symbols on Rithmic data
View Count: 1629
| [2020-02-13 20:53:09] |
| User839966 - Posts: 4 |
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Can connect to Rithmic data successfully but get no symbols. Why?
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| [2020-02-14 02:16:25] |
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So you do not see any symbols listed in File >> Find Symbol? Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-14 02:46:53] |
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Disregard the above message. We are working on the issue and we are aware of it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-14 03:29:40] |
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This issue is now resolved. If you are missing symbols in File >> Find Symbol follow the procedure below: Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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