Support Board
Date/Time: Fri, 31 Oct 2025 07:11:38 +0000
Timestamp missing on 4-0 reversal bar
View Count: 887
| [2020-01-15 19:06:05] | 
| User502498 - Posts: 33 | 
| Is there a setting I have wrong here?  Most times print, but there are gaps as well.  Is it something to do with the bar formation? Image attached. This is a 4-0 reversal bar. Running the latest SC. | 
|  2020-01-15_11-04-30.png / V - Attached On 2020-01-15 19:05:53 UTC - Size: 49.13 KB - 362 views | 
| [2020-01-15 20:43:16] | 
|  | 
| Not sure why this is the case. Provide that chart by following these instructions so we can test: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing | 
| [2020-01-22 16:30:50] | 
| User502498 - Posts: 33 | 
| Sorry for the delay, I missed this message.  Here is another screenshot and the chartbook. | 
|  2020-01-22_08-29-32.png / V - Attached On 2020-01-22 16:30:21 UTC - Size: 133.21 KB - 250 views  Chartbook6.Cht - Attached On 2020-01-22 16:30:37 UTC - Size: 121.01 KB - 301 views | 
| [2020-01-29 14:36:01] | 
| User502498 - Posts: 33 | 
| Hi, any thoughts on this issue?  Did the chartbook work ok? | 
| [2020-01-29 17:37:42] | 
| John - SC Support - Posts: 42683 | 
| The reason for the gaps is that you are using a Non-Time Based chart (i.e. Renko) and you have the option for Include Seconds on Intraday Time Scale unset, so the gaps are occurring where there would be a repeat of the same time since it is missing seconds. If you want the timestamps to show up, just enable the option in Chart >> Chart Settings >> Advanced Settings 3 >> Include Seconds on Intraday Time Scale. Refer to the documentation for this here: Chart Settings: Include Seconds on Intraday Chart Timescale (Chart >> Chart Settings >> Scale menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing | 
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