Support Board
Date/Time: Mon, 15 Dec 2025 18:01:15 +0000
no live trading possible
View Count: 674
| [2020-01-15 17:02:14] |
| User938731 - Posts: 16 |
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Hi there. I just tried to put a few live trades on after checking trade simulation off, and directly when I put on the trade, it automatically swithches back to sim. So I can not trade live. Please advise.
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| [2020-01-15 17:15:46] |
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We see you are an AMP user. Is your AMP account set up with CQG or TT? We need to know which one.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-15 17:46:47] |
| User938731 - Posts: 16 |
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Hi. It is setup with CQG
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| [2020-01-15 17:48:26] |
| User938731 - Posts: 16 |
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But I want to use your routing. Sorry but I am new to this. It is all a bit confusing to me. So I want to use CQG as a backup and your Denali with TT as my main.
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| [2020-01-15 17:58:22] |
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Yes we do see that you have a TT account assigned to your Sierra Chart account. Therefore, you just need to set Global Settings >> Data/Trade Service Settings >> Service to "SC Order Routing Service". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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