Support Board
Date/Time: Fri, 01 Nov 2024 00:32:57 +0000
charts have stopped moving
View Count: 601
| [2019-12-26 06:22:12] |
| User786017 - Posts: 19 |
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As of Christmas I don't see price moving on any pair. My data feed is green. Any idea what is going on?
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| [2019-12-26 15:01:57] |
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Are you still noticing an issue? Most likely you are referring to FXCM Forex and CFD symbols. Those are updating now. We did have a problem on one server with the gold and silver CFDs but that is resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-26 15:01:57] |
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Are you still noticing an issue? Most likely you are referring to FXCM Forex and CFD symbols. Those are updating now. We did have a problem on one server with the gold and silver CFDs but that is resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-26 15:28:35] |
| User786017 - Posts: 19 |
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Yeah, the forex. It was weird. My brokerage had moving charts, but yours were dead. They are moving now.
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| [2019-12-26 15:44:56] |
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We get the data from FXCM and they did not open until 7 AM GMT today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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