Support Board
Date/Time: Wed, 17 Sep 2025 07:21:11 +0000
data error ECBOT
View Count: 735
| [2019-11-13 13:38:45] |
| MCCRAI - Posts: 3 |
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Hi, we are facing a severe trouble with ECBOT exchange data feed. In attached printscreen you can see incorrent position of bid and ask price and also there is some market depth missing. Could you sugget us what is wrong. Thx.
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 error ECBOT data.png / V - Attached On 2019-11-13 13:35:15 UTC - Size: 1.84 MB - 287 views |
| [2019-11-13 13:57:03] |
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We are looking into this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-13 13:57:11] |
| MCCRAI - Posts: 3 |
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Issue has been resolved. It had to be updated. Regards.
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| [2019-11-13 14:19:09] |
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There was a problem on our server, related to the implied market depth causing this issue. We need more time to debug it. For now it is resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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