Support Board
Date/Time: Tue, 04 Nov 2025 02:27:27 +0000
Can't load historical intraday data or historical data without large gaps?
View Count: 1000
| [2019-08-15 21:44:28] |
| user8222 - Posts: 21 |
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My charts are all messed up for the longer timeframes in that they are missing the areas from when I was not using sierrachart. How can I have it load all of that data? http://www.sierrachart.com/image.php?Image=1565905339841.png For my intraday charts I can also only see what is happening live, I cannot load prior data. http://www.sierrachart.com/image.php?Image=1565905405155.png Any ideas? I'd like to load all of this data historically so I have accurate charts and can trade on them live. |
| [2019-08-16 07:05:36] |
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There is some problem with the historical data downloading. Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-19 14:05:01] |
| User387468 - Posts: 4 |
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@User8222 Have you solved the issue ? I now face the same problem. How to fix it ?
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| [2020-10-19 14:53:37] |
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Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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