Support Board
Date/Time: Fri, 07 Nov 2025 23:28:26 +0000
data range in file not updated
View Count: 749
| [2019-05-02 14:20:49] |
| User755537 - Posts: 15 |
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Hello, I bought a new computer and downloaded the latest version of SC 1898. From my old computer I copied chartbooks, so that I don't need to re-create them. Unfortunately, I noticed that they don't update although I am connected to the data feed (upper left corner field is green, connected to SC data - all services). When I open SC on old computer, everything works fine, chartbooks are updated. What am I missing? Regards, Roman |
| [2019-05-02 14:24:59] |
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Tell us the symbol of one of the charts.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-02 15:07:00] |
| User755537 - Posts: 15 |
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Nasdaq mini - NQ Chartbook name - NQ-setup3_TTE1_HH_LL.cht |
| [2019-05-02 19:11:39] |
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What we are referring to is the symbol set in Chart >> Chart Settings >>Symbol for one of the charts that is not updating.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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