Support Board
Date/Time: Sun, 06 Jul 2025 14:57:28 +0000
Flatten feature is not working correctly
View Count: 881
| [2019-03-26 22:04:54] |
| User344478 - Posts: 161 |
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Hello I just submitted logs for some reason everytime I hit the flatten button it reverses my position why is it doing this?
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| [2019-03-27 02:23:33] |
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We need to understand this better. Is this when Trade >> Trade Simulation Mode is enabled? And provide further details about this because this is not making sense. Are you seeing the position reverse within the same chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-03-27 08:41:27] |
| www.emojitrading.com - Posts: 5 |
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I am finding that Flatten (on both Rithmic and TransACT) is failing when attached orders are in place. Hitting Flatten cancels the OCOs but leaves the main position in place combined with an error message ("unable to flatten...."). A second press of Flatten is required to then close the main position. |
| [2019-03-27 08:52:13] |
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You need to enable this option: Global Trade Settings Windows: Hold Market Order Until Pending Cancel Orders Are Confirmed (Global Settings >> General Trade Settings >> General) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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