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Date/Time: Sun, 06 Jul 2025 14:39:47 +0000



Gain data

View Count: 626

[2019-03-25 01:26:36]
User180814 - Posts: 45
I recently had to change my Gain password. Do I need to do anything with Sierra to get the "live" data to flow into my Sierra Charts.
Currently I imputed the new password into the Data Trade Services Settings and I am not getting live data.
Can you advise as to if I need to do anything with my Sierra password or any other trouble shooting idea.
Thanks
[2019-03-25 02:05:48]
Sierra Chart Engineering - Posts: 104368
There currently is a problem with the Gain Capital FAST market data server. We have contacted them about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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