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Date/Time: Sun, 06 Jul 2025 14:38:57 +0000



Connection Problem.

View Count: 715

[2019-03-24 23:54:52]
EllenT - Posts: 21
Hi,

Have a problem connection.I changed my password. Yes, typed it correctly..

Can you help? Thanks.
ES

Reading Internal Order ID file. | 2019-03-24 19:47:25
Reading Trade Orders file. | 2019-03-24 19:47:26
Reading Trade Positions file. | 2019-03-24 19:47:26
Account Balance file. | 2019-03-24 19:47:26
Listening on UDP port 22904. | 2019-03-24 19:47:26
Software version: 1827 64-bit | 2019-03-24 19:47:26
Usage end date: 2019-08-24 | 2019-03-24 19:47:26
Enabled for: Advanced Features. | 2019-03-24 19:47:26
Enabled for: Sierra Chart Historical Data Service. | 2019-03-24 19:47:26
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-03-24 19:47:26
Current selected Data/Trading service: GAIN Capital/OEC | 2019-03-24 19:47:26
Chart Update Interval: 500 | 2019-03-24 19:47:26
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-03-24 19:47:26
2019-03-24 19:47:25 Local computer time | 2019-03-24 19:47:26
2019-03-24 23:47:25 Local computer time in UTC | 2019-03-24 19:47:26
2019-03-24 19:47:25 Local computer time in SC Time Zone | 2019-03-24 19:47:26
2019-03-24 23:47:25 Server time in UTC | 2019-03-24 19:47:26
Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-03-24 19:47:26
Program path: C:\SierraChart\ | 2019-03-24 19:47:26
Data Files path: C:\SierraChart\Data\ | 2019-03-24 19:47:26
OS Version Number: 6.1 | 2019-03-24 19:47:26
Locale Setting: C | 2019-03-24 19:47:26

Created the DTC Protocol server. | 2019-03-24 19:47:26
DTC Protocol Server listening on port 11099. | 2019-03-24 19:47:26
Created the DTC Protocol historical data server. | 2019-03-24 19:47:26
HD Server Manager | Listening on port 11098 | 2019-03-24 19:47:26
Checking for new symbol settings for service code oec | 2019-03-24 19:47:26
HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2019-03-24 19:47:26
HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 46.4.97.203. | 2019-03-24 19:47:26
Received 5 login tokens. | 2019-03-24 19:47:26
Symbol settings are up-to-date for oec | 2019-03-24 19:47:26
HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2019-03-24 19:47:28
HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 46.4.97.203. | 2019-03-24 19:47:28
HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-03-24 19:47:30
HTTPS login.sierrachart.com:443 (1) | Received socket Close event. | 2019-03-24 19:47:30
HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2019-03-24 19:47:30
HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-24 19:47:30
HTTPS login.sierrachart.com:443 (1) | Closed. | 2019-03-24 19:47:30
HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2019-03-24 19:47:31
HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2019-03-24 19:47:31
HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-24 19:47:31
HTTPS www.sierrachart.com:443 (2) | Closed. | 2019-03-24 19:47:31
HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2019-03-24 19:47:31
HTTPS www.sierrachart.com:443 (4) | Received socket Close event. | 2019-03-24 19:47:31
HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2019-03-24 19:47:31
HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-24 19:47:31
HTTPS www.sierrachart.com:443 (4) | Closed. | 2019-03-24 19:47:31

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-03-24 19:47:32
GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2019-03-24 19:47:32
GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.47. | 2019-03-24 19:47:32
GAIN Capital FIX Trading: Sending the Logon message. | 2019-03-24 19:47:32
GAIN Capital FIX Trading | Connected to trading server. | 2019-03-24 19:47:32
GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2019-03-24 19:47:32
GAIN Capital FAST Data socket (2) | Creating socket. | 2019-03-24 19:47:32
GAIN Capital FAST Data socket (2) | Connecting to IP: 67.23.52.47. | 2019-03-24 19:47:32
HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2019-03-24 19:47:33
HTTPS www.sierrachart.com:443 (5) | Received socket Close event. | 2019-03-24 19:47:33
HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2019-03-24 19:47:33
HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-24 19:47:33
HTTPS www.sierrachart.com:443 (5) | Closed. | 2019-03-24 19:47:33
GAIN Capital FAST Data socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-24 19:47:39 *
GAIN Capital FAST Data socket (2) | Signaling to core to close socket | 2019-03-24 19:47:39
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2019-03-24 19:47:39
GAIN Capital FAST Data socket (2) | Closed. | 2019-03-24 19:47:39
ESM19 5 Min #1 | Reloading chart. | 2019-03-24 19:47:39
ESM19 377 Trades #19 | Reloading chart. | 2019-03-24 19:47:40
ESM19 3 Min #3 | Reloading chart. | 2019-03-24 19:47:40
ESM19 5 Min #15 | Reloading chart. | 2019-03-24 19:47:40
ESM19 15 Min #2 | Reloading chart. | 2019-03-24 19:47:40
ESM19 30 Min #20 | Reloading chart. | 2019-03-24 19:47:40
ESM19 60 Min #4 | Reloading chart. | 2019-03-24 19:47:40
ESM19 120 Min #5 | Reloading chart. | 2019-03-24 19:47:40
ESM19 240 Min #10 | Reloading chart. | 2019-03-24 19:47:40
ESM19 Daily #7 | Reloading chart. | 2019-03-24 19:47:40
ESM19 Weekly #8 | Reloading chart. | 2019-03-24 19:47:40
ESM19 Monthly #9 | Reloading chart. | 2019-03-24 19:47:40
NQM19 5 Min #12 | Reloading chart. | 2019-03-24 19:47:40
ESM19 Daily #14 | Reloading chart. | 2019-03-24 19:47:41
ESM19 30 Min #18 | Reloading chart. | 2019-03-24 19:47:41
ESM19 Weekly #6 | Reloading chart. | 2019-03-24 19:47:41
NQM19 3 Min #17 | Reloading chart. | 2019-03-24 19:47:41
NQM19 5 Min #13 | Reloading chart. | 2019-03-24 19:47:41
ESM19 240 Min #11 | Reloading chart. | 2019-03-24 19:47:41
6EM19 3 Min #16 | Reloading chart. | 2019-03-24 19:47:41
Intraday data recording state for symbol ESM19 is set to download 'Pending'. | 2019-03-24 19:47:41
HD Request # 2 | Downloading Intraday chart data for ESM19 to the file ESM19.scid. Service: oec | 2019-03-24 19:47:41
HD Request # 2 | Download start date-time: 2019-03-22 16:59:59.000 | 2019-03-24 19:47:41
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2019-03-24 19:47:41
Socket (2) | Creating socket. | 2019-03-24 19:47:41
Socket (2) | Connecting to IP: 192.81.56.146. | 2019-03-24 19:47:41
HD Request # 3 | Downloading Historical Daily chart data for ESM19. Starting date: 2019-03-22. Service: oec | 2019-03-24 19:47:42
HD Request # 3 | Requesting historical Daily data for ESM19 starting at 2019-03-21 | 2019-03-24 19:47:42
Intraday data recording state for symbol NQM19 is set to download 'Pending'. | 2019-03-24 19:47:42
HD Request # 2 | Setting DTC encoding to Binary VLS | 2019-03-24 19:47:42
HD Request # 2 | Sending historical data logon request message. | 2019-03-24 19:47:42
Intraday data recording state for symbol 6EM19 is set to download 'Pending'. | 2019-03-24 19:47:42
HTTPS historicaldata.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2019-03-24 19:47:42
HTTPS historicaldata.sierrachart.com:443 (3) | Connecting to IP: 88.99.0.216. | 2019-03-24 19:47:42
HD Request # 2 | Requesting Intraday data. Start date-time: 2019-03-22 16:59:59. Record interval: 1. Symbol: ESM19 | 2019-03-24 19:47:42
HD Request # 2 | Decompressing data. | 2019-03-24 19:47:42
HD Request # 2 | Receiving Intraday data for ESM19 starting at 2019-03-22 16:59:59 | 2019-03-24 19:47:42
HD Request # 2 | Timestamp of first Intraday data file record written: 2019-03-22 16:59:59 | 2019-03-24 19:47:42
Socket (2) | Signaling to core to close socket | 2019-03-24 19:47:42
HD Request # 2 | Historical data for ESM19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 19:47:42
Socket (2) | Shutdown started. Waiting for graceful close. | 2019-03-24 19:47:42
Historical data download thread signaled to stop. | 2019-03-24 19:47:42
HD Request # 2 | Received 1 record from 2019-03-22 16:59:59 to 2019-03-22 16:59:59 (0.0 seconds) and wrote 1 record for ESM19 | 2019-03-24 19:47:42
HD Request # 2 | Completion time: 0s | 2019-03-24 19:47:42
HD Request # 2 | Intraday data download complete for ESM19. Unique request ID: 1 | 2019-03-24 19:47:42
Removed historical data download ID 1 | 2019-03-24 19:47:42

HD Request # 4 | Downloading Intraday chart data for NQM19 to the file NQM19.scid. Service: oec | 2019-03-24 19:47:42
HD Request # 4 | Download start date-time: 2019-03-22 16:59:59.000 | 2019-03-24 19:47:42
HD Request # 4 | Using server: ds3.sierracharts.com port 10150 | 2019-03-24 19:47:42
Socket (2) | Socket gracefully closed by remote side. | 2019-03-24 19:47:42
Socket (2) | Closed. | 2019-03-24 19:47:42
Socket (4) | Creating socket. | 2019-03-24 19:47:42
Socket (4) | Connecting to IP: 65.182.172.42. | 2019-03-24 19:47:42
HD Request # 4 | Setting DTC encoding to Binary VLS | 2019-03-24 19:47:42
HD Request # 4 | Sending historical data logon request message. | 2019-03-24 19:47:42
HD Request # 4 | Requesting Intraday data. Start date-time: 2019-03-22 16:59:59. Record interval: 1. Symbol: NQM19 | 2019-03-24 19:47:42
HD Request # 4 | Decompressing data. | 2019-03-24 19:47:42
HD Request # 4 | Receiving Intraday data for NQM19 starting at 2019-03-22 16:59:59 | 2019-03-24 19:47:42
HD Request # 4 | Timestamp of first Intraday data file record written: 2019-03-22 16:59:59 | 2019-03-24 19:47:43
Socket (4) | Signaling to core to close socket | 2019-03-24 19:47:43
HD Request # 4 | Historical data for NQM19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 19:47:43
Socket (4) | Shutdown started. Waiting for graceful close. | 2019-03-24 19:47:42
Historical data download thread signaled to stop. | 2019-03-24 19:47:43
HD Request # 4 | Received 1 record from 2019-03-22 16:59:59 to 2019-03-22 16:59:59 (0.0 seconds) and wrote 1 record for NQM19 | 2019-03-24 19:47:43
HD Request # 4 | Completion time: 0s | 2019-03-24 19:47:43
HD Request # 4 | Intraday data download complete for NQM19. Unique request ID: 3 | 2019-03-24 19:47:43
Removed historical data download ID 3 | 2019-03-24 19:47:43

HD Request # 5 | Downloading Intraday chart data for 6EM19 to the file 6EM19.scid. Service: oec | 2019-03-24 19:47:43
HD Request # 5 | Download start date-time: 2019-03-22 16:59:53.000 | 2019-03-24 19:47:43
HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2019-03-24 19:47:43
Socket (2) | Creating socket. | 2019-03-24 19:47:42
Socket (2) | Connecting to IP: 192.81.56.146. | 2019-03-24 19:47:42
Socket (4) | Socket gracefully closed by remote side. | 2019-03-24 19:47:43
Socket (4) | Closed. | 2019-03-24 19:47:43
HD Request # 5 | Setting DTC encoding to Binary VLS | 2019-03-24 19:47:43
HD Request # 5 | Sending historical data logon request message. | 2019-03-24 19:47:43
HD Request # 5 | Requesting Intraday data. Start date-time: 2019-03-22 16:59:53. Record interval: 1. Symbol: 6EM19 | 2019-03-24 19:47:43
HD Request # 5 | Decompressing data. | 2019-03-24 19:47:43
HD Request # 5 | Receiving Intraday data for 6EM19 starting at 2019-03-22 16:59:53 | 2019-03-24 19:47:43
HD Request # 5 | Timestamp of first Intraday data file record written: 2019-03-22 16:59:53 | 2019-03-24 19:47:43
Socket (2) | Signaling to core to close socket | 2019-03-24 19:47:43
HD Request # 5 | Historical data for 6EM19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-24 19:47:43
Socket (2) | Shutdown started. Waiting for graceful close. | 2019-03-24 19:47:43
Historical data download thread signaled to stop. | 2019-03-24 19:47:43
HD Request # 5 | Received 1 record from 2019-03-22 16:59:53 to 2019-03-22 16:59:53 (0.0 seconds) and wrote 1 record for 6EM19 | 2019-03-24 19:47:43
HD Request # 5 | Completion time: 0s | 2019-03-24 19:47:43
HD Request # 5 | Intraday data download complete for 6EM19. Unique request ID: 4 | 2019-03-24 19:47:43
Removed historical data download ID 4 | 2019-03-24 19:47:43

Socket (2) | Socket gracefully closed by remote side. | 2019-03-24 19:47:43
Socket (2) | Closed. | 2019-03-24 19:47:43
HD Request # 3 | Receiving historical Daily data for ESM19 starting at 2019-03-22 | 2019-03-24 19:47:43
HD Request # 3 | Writing historical Daily data to the file ESM19.dly | 2019-03-24 19:47:43
HD Request # 3 | Received 3 records from 2019-03-22 00:00:00 to 2019-03-25 00:00:00 (4.0 days) and wrote 2 records for ESM19 | 2019-03-24 19:47:43
HD Request # 3 | Completion time: 2s | 2019-03-24 19:47:43
HD Request # 3 | Daily data download complete for ESM19. Unique request ID: 2 | 2019-03-24 19:47:43
Removed historical data download ID 2 | 2019-03-24 19:47:43

ESM19 Monthly #9 | Reloading chart. | 2019-03-24 19:47:43
ESM19 Daily #7 | Reloading chart. | 2019-03-24 19:47:44
ESM19 Daily #14 | Reloading chart. | 2019-03-24 19:47:44
ESM19 Weekly #6 | Reloading chart. | 2019-03-24 19:47:44
ESM19 Weekly #8 | Reloading chart. | 2019-03-24 19:47:44
HD Request # 6 | Downloading Historical Daily chart data for ESM19. Starting date: 2019-03-22. Service: oec | 2019-03-24 19:47:44
HD Request # 6 | Requesting historical Daily data for ESM19 starting at 2019-03-21 | 2019-03-24 19:47:44
HD Request # 6 | Receiving historical Daily data for ESM19 starting at 2019-03-22 | 2019-03-24 19:47:45
HD Request # 6 | Writing historical Daily data to the file ESM19.dly | 2019-03-24 19:47:45
HD Request # 6 | Received 3 records from 2019-03-22 00:00:00 to 2019-03-25 00:00:00 (4.0 days) and wrote 2 records for ESM19 | 2019-03-24 19:47:45
HD Request # 6 | Completion time: 0s | 2019-03-24 19:47:45
HD Request # 6 | Daily data download complete for ESM19. Unique request ID: 5 | 2019-03-24 19:47:45
Removed historical data download ID 5 | 2019-03-24 19:47:45

ESM19 Weekly #6 | Reloading chart. | 2019-03-24 19:47:45
ESM19 Weekly #8 | Reloading chart. | 2019-03-24 19:47:45
ESM19 Monthly #9 | Reloading chart. | 2019-03-24 19:47:45
ESM19 Daily #14 | Reloading chart. | 2019-03-24 19:47:45
ESM19 Daily #7 | Reloading chart. | 2019-03-24 19:47:45
6EM19 5 Min #1 | Reloading chart. | 2019-03-24 19:48:16
6EM19 3 Min #2 | Reloading chart. | 2019-03-24 19:48:16
6EM19 377 Trades #4 | Reloading chart. | 2019-03-24 19:48:17
6EM19 15 Min #3 | Reloading chart. | 2019-03-24 19:48:17
6EM19 30 Min #5 | Reloading chart. | 2019-03-24 19:48:17
6EM19 60 Min #6 | Reloading chart. | 2019-03-24 19:48:17
6EM19 120 Min #7 | Reloading chart. | 2019-03-24 19:48:17
6EM19 240 Min #8 | Reloading chart. | 2019-03-24 19:48:17
6EM19 Daily #9 | Reloading chart. | 2019-03-24 19:48:17
6EM19 Weekly #10 | Reloading chart. | 2019-03-24 19:48:17
6EM19 Monthly #11 | Reloading chart. | 2019-03-24 19:48:17
6EM19 45 Min #12 | Reloading chart. | 2019-03-24 19:48:17
HD Request # 7 | Downloading Historical Daily chart data for 6EM19. Starting date: 2019-03-22. Service: oec | 2019-03-24 19:48:17
HD Request # 7 | Requesting historical Daily data for E6M19 starting at 2019-03-21 | 2019-03-24 19:48:17
HD Request # 7 | Receiving historical Daily data for 6EM19 starting at 2019-03-22 | 2019-03-24 19:48:18
HD Request # 7 | Writing historical Daily data to the file 6EM19.dly | 2019-03-24 19:48:18
HD Request # 7 | Received 3 records from 2019-03-22 00:00:00 to 2019-03-25 00:00:00 (4.0 days) and wrote 2 records for 6EM19 | 2019-03-24 19:48:18
HD Request # 7 | Completion time: 1s | 2019-03-24 19:48:18
HD Request # 7 | Daily data download complete for 6EM19. Unique request ID: 6 | 2019-03-24 19:48:18
Removed historical data download ID 6 | 2019-03-24 19:48:18

6EM19 Daily #9 | Reloading chart. | 2019-03-24 19:48:18
6EM19 Weekly #10 | Reloading chart. | 2019-03-24 19:48:18
6EM19 Monthly #11 | Reloading chart. | 2019-03-24 19:48:18
Service connection timed out. Will disconnect and retry. | 2019-03-24 19:48:32 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-24 19:48:32
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-24 19:48:32
GAIN Capital FIX Trading: DisconnectFIX called. | 2019-03-24 19:48:32
GAIN Capital FIX Trading: Sending a Logout message. | 2019-03-24 19:48:32
GAIN Capital FIX Trading socket (1) | Adding bytes from final send buffer from buffered socket: 80 | 2019-03-24 19:48:32
GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-24 19:48:32
GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-24 19:48:32
GAIN Capital/OEC | Disconnected. | 2019-03-24 19:48:32
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-24 19:48:32
GAIN Capital FIX Trading socket (1) | Sending bytes from final send buffer: 80 | 2019-03-24 19:48:32
GAIN Capital FIX Trading socket (1) | Write in progress. Shutdown being delayed. | 2019-03-24 19:48:32
GAIN Capital FIX Trading socket (1) | Write has completed. Shutdown being performed. | 2019-03-24 19:48:32
GAIN Capital FIX Trading socket (1) | Shutdown started. Waiting for graceful close. | 2019-03-24 19:48:32
GAIN Capital FIX Trading socket (1) | Socket gracefully closed by remote side. | 2019-03-24 19:48:32
GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-24 19:48:32

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-03-24 19:48:35
GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2019-03-24 19:48:35
GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.222. | 2019-03-24 19:48:35
GAIN Capital FIX Trading: Sending the Logon message. | 2019-03-24 19:48:35
GAIN Capital FIX Trading | Connected to trading server. | 2019-03-24 19:48:35
GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2019-03-24 19:48:35
GAIN Capital FAST Data socket (2) | Creating socket. | 2019-03-24 19:48:35
GAIN Capital FAST Data socket (2) | Connecting to IP: 64.94.37.222. | 2019-03-24 19:48:35
GAIN Capital FAST Data socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-24 19:48:42 *
GAIN Capital FAST Data socket (2) | Signaling to core to close socket | 2019-03-24 19:48:42
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2019-03-24 19:48:42
GAIN Capital FAST Data socket (2) | Closed. | 2019-03-24 19:48:42
Service connection timed out. Will disconnect and retry. | 2019-03-24 19:49:35 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-24 19:49:35
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-24 19:49:35
GAIN Capital FIX Trading: DisconnectFIX called. | 2019-03-24 19:49:35
GAIN Capital FIX Trading: Sending a Logout message. | 2019-03-24 19:49:35
GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-24 19:49:35
GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-24 19:49:35
GAIN Capital FIX Trading socket (1) | Write in progress. Shutdown being delayed. | 2019-03-24 19:49:35
GAIN Capital/OEC | Disconnected. | 2019-03-24 19:49:35
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-24 19:49:35
GAIN Capital FIX Trading socket (1) | Write has completed. Shutdown being performed. | 2019-03-24 19:49:35
GAIN Capital FIX Trading socket (1) | Shutdown started. Waiting for graceful close. | 2019-03-24 19:49:35
GAIN Capital FIX Trading socket (1) | Socket gracefully closed by remote side. | 2019-03-24 19:49:35
GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-24 19:49:35

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-03-24 19:49:38
GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2019-03-24 19:49:38
GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.222. | 2019-03-24 19:49:38
GAIN Capital FIX Trading: Sending the Logon message. | 2019-03-24 19:49:38
GAIN Capital FIX Trading | Connected to trading server. | 2019-03-24 19:49:39
GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2019-03-24 19:49:39
GAIN Capital FAST Data socket (2) | Creating socket. | 2019-03-24 19:49:39
GAIN Capital FAST Data socket (2) | Connecting to IP: 64.94.37.222. | 2019-03-24 19:49:39
GAIN Capital FAST Data socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-24 19:49:45 *
GAIN Capital FAST Data socket (2) | Signaling to core to close socket | 2019-03-24 19:49:45
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2019-03-24 19:49:45
GAIN Capital FAST Data socket (2) | Closed. | 2019-03-24 19:49:45
Service connection timed out. Will disconnect and retry. | 2019-03-24 19:50:38 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-03-24 19:50:38
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-24 19:50:38
GAIN Capital FIX Trading: DisconnectFIX called. | 2019-03-24 19:50:38
GAIN Capital FIX Trading: Sending a Logout message. | 2019-03-24 19:50:38
GAIN Capital FIX Trading socket (1) | Signaling to core to close socket | 2019-03-24 19:50:38
GAIN Capital/OEC | Disconnected from the trading server. | 2019-03-24 19:50:38
GAIN Capital FIX Trading socket (1) | Write in progress. Shutdown being delayed. | 2019-03-24 19:50:38
GAIN Capital/OEC | Disconnected. | 2019-03-24 19:50:38
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-03-24 19:50:38
GAIN Capital FIX Trading socket (1) | Write has completed. Shutdown being performed. | 2019-03-24 19:50:38
GAIN Capital FIX Trading socket (1) | Shutdown started. Waiting for graceful close. | 2019-03-24 19:50:38
GAIN Capital FIX Trading socket (1) | Socket gracefully closed by remote side. | 2019-03-24 19:50:38
GAIN Capital FIX Trading socket (1) | Closed. | 2019-03-24 19:50:38

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-03-24 19:50:41
GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2019-03-24 19:50:41
GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.222. | 2019-03-24 19:50:41
GAIN Capital FIX Trading: Sending the Logon message. | 2019-03-24 19:50:41
GAIN Capital FIX Trading | Connected to trading server. | 2019-03-24 19:50:42
GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2019-03-24 19:50:42
GAIN Capital FAST Data socket (2) | Creating socket. | 2019-03-24 19:50:42
GAIN Capital FAST Data socket (2) | Connecting to IP: 64.94.37.222. | 2019-03-24 19:50:42
GAIN Capital FAST Data socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-03-24 19:50:48 *
GAIN Capital FAST Data socket (2) | Signaling to core to close socket | 2019-03-24 19:50:48
GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2019-03-24 19:50:48
GAIN Capital FAST Data socket (2) | Closed. | 2019-03-24 19:50:48
HTTPS historicaldata.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2019-03-24 19:51:18
HTTPS historicaldata.sierrachart.com:443 (3) | Signaling to core to close socket | 2019-03-24 19:51:18
HTTPS historicaldata.sierrachart.com:443 (3) | Received socket Close event. | 2019-03-24 19:51:18
HTTPS historicaldata.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-24 19:51:18
HTTPS historicaldata.sierrachart.com:443 (3) | Closed. | 2019-03-24 19:51:18
[2019-03-24 23:58:54]
Sierra Chart Engineering - Posts: 104368
We are aware of a problem with the Gain Capital FAST market data server and we have communicated to them about this issue already.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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