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Date/Time: Sun, 06 Jul 2025 14:59:04 +0000



*.dll file

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[2019-03-21 07:28:47]
User269719 - Posts: 3
Hello,

I downloaded a *.dll file from my mentor, and put it in the data folder.
But is doesn't show up when I want to add it as a custom study.
What goes wrong ?

regards JH
Date Time Of Last Edit: 2019-03-21 07:29:10
imageerror sierra charts.jpg / V - Attached On 2019-03-21 07:23:46 UTC - Size: 444.35 KB - 416 views
[2019-03-21 08:00:35]
Ackin - Posts: 1865
check 32-bit / 64-bit version

Library dll:

The custom study DLL naming format is as follows:

[DLL name].dll (32-bit)
[DLL name]_64.dll (64-bit)

Date Time Of Last Edit: 2019-05-27 20:51:31
[2019-03-21 08:08:07]
User269719 - Posts: 3
have the 32 bit version, and the .dll is without the _64, like dllname.dll
[2019-03-21 08:28:37]
Sierra Chart Engineering - Posts: 104368
It still could be a 64-bit DLL. Try running the 64-bit version of Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-03-21 09:32:15]
User269719 - Posts: 3
well, that worked...kinda....
it gives me an errorcode 126
checked it was in the data folder
so removed it, and downloaded it again, same result
Date Time Of Last Edit: 2019-03-21 09:33:21
[2019-03-21 18:37:15]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log showing this error by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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