Support Board
Date/Time: Sat, 05 Jul 2025 04:05:03 +0000
"your current service package does not support this function"
View Count: 796
[2019-02-20 15:40:21] |
rhovega - Posts: 279 |
One of my Sierra instances has stopped connecting (which connects from a different IP address than other instances). The message log says "your current service package does not support this function". Nothing changed on my subscription, it is paid in advance for a few months. Need your assistance please.
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[2019-02-20 16:18:52] |
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To connect to Bitmex, you need to make sure that you are running the current version of Sierra Chart. Refer to the Fast Update instructions here: Software Download: Fast Update Sierra Chart Support |
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