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Date/Time: Thu, 31 Oct 2024 23:41:53 +0000



Unable to connect to tdameritrade for data

View Count: 1832

[2019-01-30 18:31:09]
strykerr - Posts: 14
Hi,

My broker is tdameritrade.

I have selected Service provider's name in the Data/Trade Service Settings window and I have added streamer-ext-bin-tx.tdameritrade.com in the Streamer Override box.

Here is the error message:

TD Ameritrade | Connecting. | 2019-01-30 09:57:59
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-01-30 09:57:59
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2019-01-30 09:57:59
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-01-30 09:57:59
TD Ameritrade | Login Error: Login Failed | 2019-01-30 09:57:59 *
TD Ameritrade | Login failed. | 2019-01-30 09:57:59 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-01-30 09:57:59
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-01-30 09:57:59
HTTPS apis.tdameritrade.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-01-30 09:57:59


Thank you
[2019-02-01 02:28:05]
Sierra Chart Engineering - Posts: 104368
We do not know the reason for this. It is TD Ameritrade indicating Login Failed. We can only suggest to verify the username and password you are using in Global Settings >> Data/Trade Service Settings .

Contact TD Ameritrade for further help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2019-02-02 20:41:12

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