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Date/Time: Thu, 31 Oct 2024 23:46:01 +0000



Sierra Program corrupted

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[2019-01-08 06:06:26]
User927193 - Posts: 2
I shared a chartbook to a second account I have. It looks like my anti malware corrupted it, and may have corrupted my second instance of Sierra charts. I tried Help/Download current version, but it won't finish. "Error downloading files to current system" Most of the available Studies are not in the second instance. "SierraCHartStudies_64.dll is missing" How can I correct this?

It is possible that the Sierra Chart program was corrupted prior to the chartbook sharing. This is the first time I am running this second instance
[2019-01-08 06:16:44]
Sierra Chart Engineering - Posts: 104368
This is not really a corruption issue. Your security software just prevented installation of that DLL. Just update Sierra Chart again with Help >> Download Current Version.

And make sure you disable your security software first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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