Support Board
Date/Time: Fri, 01 Nov 2024 00:02:25 +0000
would like help setting up new data service
View Count: 710
| [2019-01-02 21:39:40] |
| User70416 - Posts: 19 |
|
I am somewhat intimidated changing my data service and would like help. I will pay for the service. I have Infinity/TransAct for futures and would like to continue trading through them. I am able to chart trade and show positions on the charts, and would want that to continue. I have Interactive Brokers for stocks and would like to start charting stocks on Sierra Charts and making trades though my IB platform. I would prefer to have the stock charts show the positions taken during day trading. Even better would be to trade stocks using the charts. But these things are not critical. I would like to avoid unnecessary monthly fees where possible. I have read the instructions you have sent me to and I get it generally. I am concerned that if I do this myself I will screw it up. Thank you for your help. |
| [2019-01-04 02:02:37] |
| |
|
We can help you and we apologize for the delay. As always we are very busy. We will follow-up with you tomorrow.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-07 22:30:33] |
| John - SC Support - Posts: 35678 |
|
We tried calling, but we got a business with the phone number you have listed. Please update the phone number on this page and let us know when that is done: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-08 03:19:03] |
| |
|
One thing related to this is make sure that you check for any special stock symbols you need to use in File >> Find Symbol >> Specific Stocks when using Interactive Brokers.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-08 06:09:25] |
| User927193 - Posts: 2 |
|
I have solved this issue, you can close this thread. Thank you
|
To post a message in this thread, you need to log in with your Sierra Chart account: