Support Board
Date/Time: Sat, 10 May 2025 21:20:20 +0000
Cannot connect to data feed.
View Count: 1854
| [2013-11-07 19:58:09] |
| robna - Posts: 18 |
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I downloaded new version of Serra and cannot reconnect.
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| [2013-11-08 05:30:43] |
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Please provide a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log In the case of Interactive Brokers you need to update to the latest version of Trader Workstation. You can get that here: https://download2.interactivebrokers.com/download/tws40_upgrade_latest.exe Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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