Support Board
Date/Time: Fri, 31 Oct 2025 06:07:15 +0000
20 sec charts look the same as 1 min chart using Rithmic data feed with AMP Futures
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| [2018-11-04 22:55:49] |
| User480071 - Posts: 2 |
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See screenshots attached for both 20 second chart and 1 minute chart on the ES contract using the rithmic data. Both charts look exactly the same which is incorrect any reason this is occurring?
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 20 sec vs 1 min chart.jpg / V - Attached On 2018-11-04 22:55:30 UTC - Size: 223.93 KB - 367 views |
| [2018-11-05 18:39:01] |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-05 18:39:28
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