Support Board
Date/Time: Fri, 31 Oct 2025 00:19:16 +0000
orders not showing in the new instance
View Count: 1148
| [2018-10-25 16:38:17] |
| dominikos - Posts: 106 |
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I cannot get orders to show up in new instance. I can see them in the main window, but I cannot see them when I start a new instance. Is it by designed? My environment: IB with SierraChart data feed |
| [2018-10-25 19:16:53] |
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Are you referring to open orders? The first thing to do is to see if they are listed in Trade >> Trade Orders and Positions >> Orders In the sub instance.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-02 16:43:25] |
| dominikos - Posts: 106 |
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I can see them in Trade orders and Positions window but they don't show on the chart, even I have "show orders and positions" enabled.
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| [2018-11-02 17:34:16] |
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Okay this would be due to a difference of the Symbol or Trade Account. They both must match. Also refer to: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-02 17:34:28
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| [2018-11-03 12:04:50] |
| dominikos - Posts: 106 |
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Thank you, it was set to a simulation account.
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