Support Board
Date/Time: Mon, 03 Nov 2025 17:37:55 +0000
Charts not moving
View Count: 804
| [2018-09-09 22:05:51] |
| wingz - Posts: 121 |
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I connected at 6:00 PM when the market opened. My Infinity DOM is moving. The charts are not. What's the problem?
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| [2018-09-09 22:22:05] |
| User731023 - Posts: 160 |
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I am having the same issue. I called Transact on Friday when they first went down. They said it was a CME issue. Looks like CME issue is taken care of but not interface/server for the charts. Or whatever... |
| [2018-09-09 22:24:58] |
| User731023 - Posts: 160 |
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Spoke with Transact at 5:24 CST. They are working on it... |
| [2018-09-09 22:26:53] |
| abrown8703 - Posts: 64 |
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Yeah, this funkiness started Friday with my data feed constantly dropping. I have no charts or data as of right now and no one is answering TransAct' support line. Lets hope this is resolved before the New York session.
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