Support Board
Date/Time: Mon, 03 Nov 2025 23:27:55 +0000
Bitmex connection issue
View Count: 887
| [2018-08-15 16:13:04] |
| User630479 - Posts: 1 |
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Hello. I can not connect my sierra chart with my bitmex account. Data feed does not work ( not connection) I put API and secret key and nothing. Best regards: |
| [2018-08-15 16:23:06] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support |
| [2018-08-15 21:59:39] |
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One thing we see is that you are not going to be able to use BitMex, unless you have a direct account as explained here: Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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