Support Board
Date/Time: Thu, 15 May 2025 17:44:40 +0000
Send email when Direct Message is posted
View Count: 825
| [2018-08-03 16:39:15] |
| Sawtooth - Posts: 4216 |
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Would it be possible to send an email notification when a new Direct Message is posted? Currently, there is no notification. |
| [2018-08-03 16:58:11] |
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We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-03 17:11:12] |
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Email notifications have been enabled.
Sierra Chart Support |
| [2018-08-06 15:41:20] |
| Sawtooth - Posts: 4216 |
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I have allowed a user to Direct Message me, but it is not it the list of those I've allowed. Also, will a requesting user get an email notification when the receiving user has allowed it? |
| [2018-08-06 16:25:23] |
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1. Please start an account support ticket: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Let us know what user you have allowed to send you direct messages, but you are not seeing them. 2. An email is not sent upon confirmation, but at this point a private conversion can be started. And an email notifications will be provided for the message sent. Sierra Chart Support |
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