Support Board
Date/Time: Mon, 03 Nov 2025 23:53:48 +0000
Trade Activity Log : incorrect High/Low price while open
View Count: 965
| [2018-06-28 07:36:54] |
| User877753 - Posts: 152 |
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Hello, Broker : IB Data feed : Sierra chart Since a few days, High/Low Price While Open are incorrect : it's exactly the entry or the exit price (if entry higher = high price, etc..), even if I'm whipsawed, with MFE and MAE >0. I noticed that on CL yesterday and on DAX today (real trading). Quite odd : never happened before yesterday. All worked perfectly until June 12th (no trades between june 12 and june 27). On SIM mode, all is fine. Any clue ? Thanks in advance. Date Time Of Last Edit: 2018-06-28 08:28:14
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| [2018-06-28 18:38:46] |
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We can see these fields are not being set in the current version due to changes with how Positions are being tracked for non-simulated trading. This will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-28 18:39:36
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| [2018-08-03 14:09:04] |
| User877753 - Posts: 152 |
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Hello, Broker : IB Data feed : Sierra chart Same problem with 1786 :High/Low Price While Open are incorrect : it's exactly the entry or the exit price (if entry higher = high price, etc..), even if I'm whipsawed, with MFE and MAE >0. Went back to 1785, all is fine. Thanks in advance |
| [2018-08-03 17:04:04] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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