Support Board
Date/Time: Tue, 04 Nov 2025 15:19:57 +0000
Historical Market Depth Data Loading
View Count: 1003
|   [2018-05-15 23:56:10]     |  
| zippyzip - Posts: 293 | 
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                seems to be some issues with charts loading with depth on them , some do some dont , i cant load small charts around 10 sec like i used too and these charts wont load either unless i take depth off , any ideas
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Private File  |  
|   [2018-05-16 02:31:37]     |  
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                We did explain to you before, that this must be an out of memory condition. This has nothing to do with any particular version. It could not. Refer to: http://www.sierrachart.com/index.php?page=doc/WorkingWithCharts.html#OutOfMemoryCondition Or if there is some other reason, it should be displayed in the Window >> Message Log. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2018-05-16 11:36:45]     |  
| zippyzip - Posts: 293 | 
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                how am i running out of mem when i just turn it on >? and im not getting any message like that
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|   [2018-05-16 18:42:49]     |  
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                There must be some message in the Window >> Message Log related to this. Go to the chart and select Chart >> Reload and Recalculate and if this condition occurs, then look at the bottom of the Message Log for an added message.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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