Support Board
Date/Time: Fri, 31 Oct 2025 18:40:36 +0000
Bitmex data feed stuck in a connection loop
View Count: 1005
| [2018-02-24 00:25:02] |
| User633508 - Posts: 2 |
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A connection to Bitmex Trading Direct is currently failing repeatedly with "Waiting to reconnect." I'm able to login to their WebUI, and the SC feed was working last night. Thanks! |
| [2018-02-24 00:35:39] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-24 01:25:42] |
| User633508 - Posts: 2 |
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I recreated my API key and everything's sorted now. Thanks! Should the issue arise again, I'll send the logs over. Date Time Of Last Edit: 2018-02-24 01:26:25
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