Support Board
Date/Time: Wed, 17 Dec 2025 08:34:48 +0000
ES.20180300.CME_Eq with CTS saying symbol unknown
View Count: 770
| [2018-02-12 14:39:42] |
| chili - Posts: 15 |
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I am getting an error message this morning saying the symbol is unknown for ES.20180300.CME_Eq (my data feed is through CTS)?
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| [2018-02-12 16:15:15] |
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We have requested your Message Log and we will see what the issue is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-12 16:24:08] |
| chili - Posts: 15 |
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Seems to be working again now, not sure what happened.
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| [2018-02-12 17:06:02] |
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OK good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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