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Date/Time: Sun, 02 Jun 2024 04:49:19 +0000



Another User sending charts

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[2018-02-08 07:42:07]
User773516 - Posts: 1
Another User has sent me a chart. Although I can download the charts. Once opened all is blank. How can I view the data within.
[2018-02-08 08:33:20]
Sierra Chart Engineering - Posts: 104368
You need to make sure the symbols of the charts match the particular Service being used.

Refer to this section here about this:
Data/Trading Service Connection and Symbol Issues: 1.3. Symbols
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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