Support Board
Date/Time: Wed, 17 Dec 2025 08:34:18 +0000
Disconnecting from data service + lag during fast market
View Count: 748
| [2018-02-05 20:14:31] |
| jackbravo - Posts: 71 |
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Hello, My SC has been disconnecting repeatedly during the trading day when the market is moving quickly ( like today). Also, I've been noticing a lot of lag at the open when volume is high. Thanks. |
| [2018-02-05 20:22:41] |
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This is going to be a problem with the data feed being used. We cannot help with this at all. Use the Sierra Chart Exchange Data Feed instead: Sierra Chart Exchange Data Feed In regards to the lag, refer to help topic 4: Http://www.sierrachart.com/index.php?page=doc/helpdetails4.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-05 20:23:09
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