Support Board
Date/Time: Fri, 31 Oct 2025 00:24:44 +0000
Not getting live data
View Count: 649
| [2018-01-30 02:30:29] | 
| User307039 - Posts: 4 | 
| Hello, I am paying for the service package ($24/month) which says that it includes live data. My charts only update according to my Intraday Download Interval. I attached an image of my Data settings. I want to look at futures contracts which I believe I should get a live feed for with the service package I pay for. Thanks, | 
|  For_SC_Support_Board.png / V - Attached On 2018-01-30 02:30:20 UTC - Size: 35.83 KB - 325 views | 
| [2018-01-30 04:11:36] | 
|  | 
| In regards to futures data, refer to: Is Historical and Real-time Data Included? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing | 
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