Support Board
Date/Time: Mon, 15 Dec 2025 17:10:47 +0000
Bought Service Pack but
View Count: 919
| [2017-12-06 19:13:37] |
| Erwin - Posts: 1 |
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After one buys a service pack how do you activate the charts as mine keeps saying I am on Free time and as such can not do anything.
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| [2017-12-06 19:22:25] |
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Please refer to the response to your ticket here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1512587409156#ViewTicket The basic issue is that you have multiple Sierra Chart accounts. Sierra Chart Support |
| [2017-12-06 19:35:48] |
| User736544 - Posts: 2 |
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I did not realize that and that is what the problem was as all good now. Not sure on how that happened as it must have been when I first downloaded the software. Thanks for the response and my apologies for this confusion.
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