Support Board
Date/Time: Thu, 30 Oct 2025 07:10:11 +0000
Flex Renko broken on GDAXI this morning.
View Count: 1203
| [2017-12-04 08:16:55] |
| gomifromparis - Posts: 244 |
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Sorry, another Renko issue. Seems GDAXI had a bad tick that ruined the flex renko, it won't create another bar. |
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| [2017-12-04 08:19:13] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-12-04 08:36:57] |
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This is just a comparison issue because the symbol trades in values with precision to .01 or sometimes even .001. For now set Chart >> Chart Settings >> Price Display Format to .01. This will solve the problem for now until we work out a solution later today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-04 09:33:03
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| [2017-12-05 05:00:01] |
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This is resolved in version 1658. It was basically a floating-point comparison issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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