Support Board
Date/Time: Mon, 12 May 2025 20:57:16 +0000
FDAX : difference between daily high and intraday high
View Count: 1242
| [2017-10-24 09:54:20] |
| User112730 - Posts: 41 |
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I noticed I have, for DAX future december expiry, on the 16 october 2017, a difference between the historical daily chart high : 13040.0 and the intraday chart high for that day : 13020.0. Related ID & daily data are attached to this ticket. My data / trade config is Interactive Broker for trading with SC data feed. "Allow support for SC data feeds" is ticked so I assume historical data (older than 15mn) on historical daily charts should come from SC ? Is it a data related issue or is there something I should check / change in my configuration ? Date Time Of Last Edit: 2017-10-24 18:15:42
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| [2017-10-24 18:17:45] |
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We need to let our data provider know about this and they will correct it if there is an error.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-03 11:02:50] |
| User112730 - Posts: 41 |
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What is the feedback from your data provider ? I notice that now, for the 16th of october, the high for histo daily is 13002, with an open at 13017.5 ... Have your data provider checked for this error and for other errors on the DAX histo and ID data ? Date Time Of Last Edit: 2017-11-03 11:03:44
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 20171016_incoherent.PNG / V - Attached On 2017-11-03 11:02:29 UTC - Size: 2.94 KB - 260 views |
| [2017-11-03 18:29:07] |
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They did correct this, but they did it wrong. We will tell them about it now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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