Support Board
Date/Time: Fri, 31 Oct 2025 12:52:25 +0000
Start up issues on Ameritrade
View Count: 1483
| [2017-10-09 13:26:45] |
| bookert4 - Posts: 56 |
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Hello Support, I am having connection to Ameritrade. TD Ameritrade | Connecting. | 2017-10-09 08:23:50 TD Ameritrade | Logging in. (Step 1 of 3) | 2017-10-09 08:23:50 HTTPS connection to apis.tdameritrade.com:443 (10) | Creating socket. Using TLS 1.0. | 2017-10-09 08:23:50 Service connection timed out. Will disconnect and retry. | 2017-10-09 08:24:50 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-10-09 08:24:50 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-10-09 08:24:50 TD Ameritrade | An HTTP request did not successfully complete. Request ID: 6. Requested script: LogIn?source=SC&version=1549. | 2017-10-09 08:24:50 * HTTPS connection to apis.tdameritrade.com:443 (10) | Initiating close of socket by core. | 2017-10-09 08:24:50 TD Ameritrade | Disconnected. | 2017-10-09 08:24:50 Disconnected from TD Ameritrade. | 2017-10-09 08:24:50 HTTPS connection to apis.tdameritrade.com:443 (10) | Shutdown started. Waiting for graceful close. | 2017-10-09 08:24:50 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-10-09 08:24:50 HTTPS connection to apis.tdameritrade.com:443 (10) | Socket gracefully closed by remote side. | 2017-10-09 08:24:50 HTTPS connection to apis.tdameritrade.com:443 (10) | Closed. | 2017-10-09 08:24: |
| [2017-10-09 14:11:43] |
| User39653 - Posts: 12 |
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I'm having the same problem
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| [2017-10-09 15:53:23] |
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Since multiple users are having the same TD Ameritrade connection problem we can conclude that TD Ameritrade has a server issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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