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Date/Time: Tue, 13 May 2025 10:22:10 +0000



data failure

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[2017-09-26 19:45:26]
haritzaldazabal - Posts: 4
sometimes some charts freeze and i have to disconnect and connect again to get live data-I usually have 5 windows opened, maybe 4 of them are working okay but 1 is frozen, whats the problem? i happens with any ticker at any time.
[2017-09-27 04:08:42]
Sierra Chart Engineering - Posts: 104368
How many symbols is Sierra Chart tracking when you have this problem. To determine this, refer to:
Status Bar
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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