Support Board
Date/Time: Tue, 03 Feb 2026 11:10:54 +0000
Interactive Broker Data Download Issue
View Count: 936
| [2017-07-31 14:24:06] |
| Clef - Posts: 11 |
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Hi, I had created a scan alert to track certain symbols. After that point, Interactive data for new symbols cannot be downloaded. I know that IB has a limit of 100 symbols to monitor the data simultaneously, so I deleted the symbol list data file from the file folders, deleted all data as well. Still I cannot download any symbols. Could you please help? |
| [2017-07-31 14:38:42] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-01 01:24:09] |
| Clef - Posts: 11 |
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I deleted the symbol list and all intra-day data, after which everything seems to work fine. Thank you, |
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