Support Board
Date/Time: Wed, 14 May 2025 12:28:01 +0000
drop connection at night
View Count: 673
| [2017-06-20 14:33:59] |
| markuz - Posts: 90 |
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most nights my client is dropping connection. I've attached his message log. can you see any reason for the drop on the log? |
 SC_messagelog - TA error.txt - Attached On 2017-06-20 14:33:46 UTC - Size: 132.86 KB - 413 views |
| [2017-06-20 15:39:29] |
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Performing scheduled delayed daily reconnect to the Data/Trade service. Global Settings >> Data/Trade Service Settings >>Advanced >> Reconnect Daily At. They are also running an older version of Sierra Chart. They should update when they can: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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