Support Board
Date/Time: Sun, 30 Nov 2025 08:58:44 +0000
Switching data feed from Ameritrade to IB
View Count: 667
| [2017-04-26 14:41:26] |
| User170575 - Posts: 221 |
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Good morning, I switched the data from TD to IB and cant get a few stocks to load--like MSFT for one---my ticker count is under 40---it says the download failed--but does fill an intraday chart but does not update---any thoughts? Many thanks, Cy |
| [2017-04-26 17:45:23] |
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Those particular symbols require a more complete symbol format which specify the exchange and primary exchange. Refer to: http://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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