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Date/Time: Fri, 01 Nov 2024 01:02:02 +0000



Cannot see the Savius custom study

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[2017-04-19 08:15:47]
Ticksniper - Posts: 7
Hi,

I am a licensed owner of savius custom study caller slope rider.

Pietro, from Savius, is telling me that he did the necessary to activate the license from me but I do not see it in the custom study panel.

I installed the latest release.

Thanks in advance for you help.
Knd regards,
David
Date Time Of Last Edit: 2017-04-19 08:36:21
[2017-04-19 09:34:13]
Sierra Chart Engineering - Posts: 104368
The account that you have logged into this Support Board with is not authorized for any custom studies.

You need to provide them with your Account Name which can be found under Help >> About within Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-19 12:47:01]
Ticksniper - Posts: 7
Hi,

Do you mean I do not the proper Sierra package to get entitled to Custom Studies in general or Savius has not yet made the activation on there side ?

Kind regards,
David.
[2017-04-19 17:21:14]
Sierra Chart Engineering - Posts: 104368
Savius has not yet made the activation on there side ?

It is for this reason.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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