Support Board
Date/Time: Mon, 12 May 2025 09:38:50 +0000
Different description in Chart Header
View Count: 954
| [2017-02-19 09:39:29] |
| nicktrader - Posts: 748 |
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I run SC on a laptop and on a PC. On both I use the same Chart Header settings but the Description is different (see attached file). I'd like to have the description with the "Contract Period". In both cases I use the same contract. Why is it different? |
 Chart Header - Description.png / V - Attached On 2017-02-19 09:38:52 UTC - Size: 29.6 KB - 302 views |
| [2017-02-19 20:12:34] |
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It is different because in one instance Sierra Chart is connected to the CQG data feed and in the other it does not appear to be.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-20 03:38:53] |
| nicktrader - Posts: 748 |
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Both were connected to the CQG data feed. I solved the "problem" by myself. I copied the "Sierra3.cfg" from the PC to laptop and now I have the same description text (included period). There must be a setting that gives back the detailed descripions but I do not know what setting is responsible. |
| [2017-02-20 04:13:03] |
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I solved the "problem" by myself. I copied the "Sierra3.cfg" from the PC to laptop and now I have the same description text (included period). We have no explanation as to why there would be a difference if both instances were connected to CQG. When connected, the description changes to what is provided by the data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-20 04:29:21] |
| nicktrader - Posts: 748 |
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I am with you but the result says a different story :-)
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| Description example.png / V - Attached On 2017-02-20 04:27:56 UTC - Size: 19.04 KB - 264 views |
| [2017-02-20 04:47:56] |
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It is clear what the difference is in this particular screenshot. The difference is that the Custom Title Bar Name field is not included in the "New" configuration file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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