Support Board
Date/Time: Wed, 14 May 2025 22:35:25 +0000
Possible Numbers Bars Bug
View Count: 1041
[2017-02-04 14:55:05] |
Guilherme - Posts: 66 |
Hi. I found out something that should be a bug when numbers bars study identifies the POC (point of control for the bar). I get many situations here where it identifies a level with visible much less volume than other bars. I've attached a Picture showing the problem.
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[2017-02-04 21:31:51] |
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We need to get the Chartbook you are using. Provide the Chartbook with only this single chart in it. Follow these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-02-05 12:59:21] |
Guilherme - Posts: 66 |
Just attached the chartbook.
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[2017-02-05 20:32:57] |
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This Chartbook does not contain the chart image that you posted. There is no way we can help with this unless you provide us both a chart image and a matching Chartbook demonstrating the issue. We see no indication of the issue in the Chart you provided. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-02-05 21:55:02] |
Guilherme - Posts: 66 |
Here it is. The chartbook, the picture and even the symbol data file.
Date Time Of Last Edit: 2017-02-05 21:56:00
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[2017-02-06 19:46:17] |
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The problem is on your side with your data. The point of control is based on the total volume of a price level. You need to set the Numbers Bars text to display Volume and not Bid Volume/Ask Volume. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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