Support Board
Date/Time: Sun, 11 May 2025 04:16:19 +0000
please see the red circle
View Count: 821
| [2017-01-13 09:06:40] |
| User166767 - Posts: 32 |
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hello ,Can you tell me why it is the difference time between the red circle.can you explain ,please see the annex.
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| [2017-01-13 09:16:04] |
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Assuming you are looking at those two times at the moment that a trade occurred, this would be because your computer's clock is not set accurately. Refer to help topic 38: Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-01-13 09:17:47
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| [2017-01-13 09:41:22] |
| User166767 - Posts: 32 |
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I have change my computer time and the same with the sierra chart software ,but they still have a little difference ,why ?can you help me ,or can you Remote assistance?please see the annex.please see the screenshot in red circle.
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| QQ截图20170113174000.png / V - Attached On 2017-01-13 09:40:27 UTC - Size: 75.56 KB - 258 views Attachment Deleted. |
| [2017-01-13 10:30:04] |
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Therefore this can mean the data is slightly delayed. Refer to help topic 4: Prices / Data Falling Behind Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-13 10:32:30] |
| User166767 - Posts: 32 |
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If the data is delayed,how to deal with it?can you help me ,if it is the network reason?
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| [2017-01-13 10:44:47] |
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If the data is delayed the relevant information would be in help topic 4: Prices / Data Falling Behind There is no other information we can provide about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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