Support Board
Date/Time: Sun, 11 May 2025 21:18:34 +0000
Custom Alert Sounds not loading into Sierra
View Count: 1809
[2017-01-10 10:30:25] |
isa74 - Posts: 54 |
Sir, I have created custom alerts sounds in wav. format but when I reload Sierracharts, I do not see them in the scrolling list from the alert tab within the indicator chosen. Is it a problem of name length ? Here is a file attached. Thanks for your feedback ! |
Private File |
[2017-01-10 17:51:00] |
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You first need to save this file into the C:\SierraChart\AlertSounds folder. Once that is done, then you need to set this particular alert sound file to an Alert Number. Here are instructions: http://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#AlertSoundSettings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-01-11 08:27:53] |
isa74 - Posts: 54 |
Thanks I finally integrate new sounds ! I have tried to implement in a 15mn chart a specific alert when a candle cross a Bollinger Band, a Bb Top and/or a BB bottom adding 2 studies 'Color based on Alert Condition' and this code on each: =CROSSOVER(ID8.SG1) =CROSSOVER(ID8.SG3) ID8 is the Bollinger Band indicator SG1 is the Top Bollinger SG3 is the bottom Bollinger But this do noes trigger the custom sound. On a daily chart, if I do implement this code: =CROSSOVER(ID6.SG1,ID6.SG3) directly on the indicator Bolling Band, then I cannot distinguish the Top to the Bottom Band cross. ID6 is the Bollinger Band indicator SG1 is the Top Bollinger SG3 is the bottom Bollinger Please see attached files.. On the alert manager, I get a continuous message error telling me there is no sound file implemented.. and ARGS! Does it mean that arguments are missing ? Thanks for your kind help ! |
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[2017-01-11 18:46:18] |
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The above is a chargeable support request. The cost is 35 USD per hour. There is not unlimited access to support here. There is a limit and there are costs involved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-01-11 18:51:53] |
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Here is the documentation for the CROSSOVER function: http://www.sierrachart.com/index.php?page=doc/SpreadsheetFunctions.html#CROSSOVER_Function Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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