Support Board
Date/Time: Tue, 04 Nov 2025 00:52:20 +0000
Package Payment
View Count: 970
| [2016-10-09 10:44:43] |
| User788311 - Posts: 29 |
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Hello, Is there any possibility to interrupt the usage payment due to my one week business trip? Regards, Richard |
| [2016-10-09 11:06:41] |
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Yes. Deactivate renewal here: https://www.sierrachart.com/usercp.php?page=ServicesActivation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-09 11:16:58] |
| User788311 - Posts: 29 |
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Hi, should I then click on "Disabled" in the "Service Package to Auto-Renew" tab in the "Available Services" menu? Richard |
| [2016-10-09 11:45:45] |
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Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-11 20:35:53] |
| User788311 - Posts: 29 |
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Hi, I deactivate the SC as recommended above however it is still active, alerting me that in seven days the usage time payment will expire. Did I make anything wrong? Richard |
| [2016-10-11 22:27:19] |
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No, there is nothing wrong here. You can disregard those notices.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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