Support Board
Date/Time: Tue, 04 Nov 2025 11:15:55 +0000
Problem updating
View Count: 2704
| [2013-03-30 21:53:06] |
| M5amhan - Posts: 468 |
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Hello When I try to update I get this message: A request for the latest software update has been made. | 2013-03-30 16:48:11
Downloading... You can continue to work during the download. | 2013-03-30 16:48:11 HTTP request #2 returned the following error: Error code 12002: The operation timed out | 2013-03-30 16:51:00 Failed to download software update due to an error. Request ID: 2. | 2013-03-30 16:51:00 Any help? Thanks for reading |
| [2013-03-30 22:46:36] |
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The request goes to this Web server and obviously you can access the server so it would appear to be a firewall problem on your system. Try disabling any firewall software you are running on your system, except for the Windows firewall. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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