Support Board
Date/Time: Fri, 01 Nov 2024 00:59:50 +0000
will not connect!!
View Count: 657
[2016-08-18 22:44:14] |
Crtfyd - Posts: 278 |
vs 1379 I have not been able to connect my charts since yesterday. Internet fine. Transact had issues all day and they say its fixed. I use the DOM now and its ok. Connection window stays yellow and says will re-connect. Keeps trying but never connects. Closed and re opened. Everything was fine yesterday. Nothing added since! |
[2016-08-18 23:05:39] |
Sierra Chart Engineering - Posts: 104368 |
This should not be necessary but we recommend restarting Sierra Chart and see if the connection succeeds. If you need more help, provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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