Support Board
Date/Time: Fri, 01 Nov 2024 01:06:27 +0000
usage credit
View Count: 678
| [2016-08-18 14:13:57] |
| User746014 - Posts: 1 |
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Hi, I added a usage credit. It shows the credit on my account page but when I try to start Sierra Chart it still tells me my usage time has ended. Please help |
| [2016-08-18 16:15:58] |
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The issue was that a Service Package needed to be activated on your account. We see that you have done this after starting this thread. For reference refer to the documentation here: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support |
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